Overstock is a user-friendly and easy to understand website that is not limited to users who want to shop. The site has a Car search, Travel search, Insurance Search, and B2B (Business to Business) search. The prices on Overstock are also very affordable.
When you first enter the site the search box is at the top center of the page. Under the search box are various categories. One could choose to search for an item under a certain category or you can search “All Departments”, which means you are searching for items in all of the categories.
The item I chose to search was an iPod touch. Many iPod touches were displayed along with accessories to go with the iPod touch. To the left of the items being displayed is a smaller search box that reads, “Search within”. This means the user can narrow their search by choosing a price range, color, brand, and ratings. Once the user chooses an item that may be worth buying, it is very simple to read the details on the item and see customer reviews. There are two options with each product; you can click “quick view” or “View full details and reviews”. The “quick view” option will give you the price, summary, and minor details. The “View full details and reviews” option will take you to the full page of details on the product, customer reviews, shipping and returns, and product Q&As. At this point in the process the user can add the product to their cart and either “continue to check out” or “shop more”. If you are not ready to check out, Overstock will hold the product in your cart until you are ready to check out. It will also add other items you choose to add to your cart without losing the product/s already placed in your cart.
When you are ready to check out, you either create a new account or enter your username and password if you already have an account. Signing up a new account is simple. You enter your full name and full address that the bill will be sent too than enter the address where you want the items to be shipped to. If the address you entered as your billing address is the same as the shipping than there is a box you can click that reads, “My shipping address is the same as my billing address.” After that is complete, at the bottom of the page is where you enter your credit card information. Than you click “Submit Order Now”. Once you review all the information you entered you confirm the order. You than will receive confirmation of your order and be given an estimated arrival date.
Overstock is very simple to use and is easy to learn how the website works after one use, I would recommend this site to anyone.